Privacy Policy

Effective Date: September 9, 2020

Shades by Markham (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website https://shadesbymarkham.com, contact us directly, or engage with our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide to Us:

• Name, phone number, and email address when you schedule a consultation
• Address for in-home visits or installations
• Product preferences or design interests you share during your consultation
• Any information you submit via forms on our website or social media

B. Automatically Collected Information:

• IP address, browser type, device type
• Website usage data (such as pages visited or time spent) via cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Schedule and manage consultations and installations
• Send appointment reminders or follow-up communications
• Improve our website and services
• Respond to inquiries or service requests
• Provide you with promotional offers (with your consent)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist in booking appointments or delivering services
• Law enforcement or regulatory agencies if required by law
• Analytics services (e.g., Google Analytics) for website performance tracking

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and track engagement. You may disable cookies through your browser settings, but this may affect certain functionalities.

5. Your Choices

You may:

• Opt out of marketing emails at any time by clicking “unsubscribe”
• Contact us to access, correct, or delete your personal data
• Choose not to provide certain personal details, though this may limit the services we can offer

6. Data Security

We take reasonable technical and organizational precautions to protect your personal data against loss, misuse, or unauthorized access.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Shades by Markham

Email: april@shadesbymarkham.com

Website: https://shadesbymarkham.com